Privacy Policy

SecureProPay ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, disclosed, and protected when you use the SecureProPay application and related services (the "App").

SecureProPay is operated by World Royal Pty Ltd (Australia).

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Name
• Email address
• Business name
• Contact details
• Account credentials

1.2 Transaction & Usage Information

• Transaction identifiers
• Order details
• Device information
• Log data (such as IP address, browser type, and operating system)
• App usage statistics

1.3 Payment Information

SecureProPay does not collect, store, or process payment card numbers, CVV codes, or other sensitive payment credentials.

All payment transactions are processed directly by third-party payment processors, such as Stripe.

Payment information is handled outside of the SecureProPay App and is subject to the payment processor's own privacy policies.

2. How We Use Information

We use collected information to:

• Provide and operate the App
• Facilitate order and transaction processing
• Communicate with users regarding support and service updates
• Improve app functionality and security
• Comply with legal and regulatory obligations

3. Third-Party Services

3.1 Payment Processors

We share limited transaction and account-related information with Stripe strictly for:

• Payment processing
• Fraud prevention
• Compliance and regulatory requirements

Stripe is responsible for payment security and regulatory compliance related to payment transactions.

3.2 Service Providers

We may use trusted third-party service providers (such as cloud hosting and analytics services) to operate and maintain the App.

These providers are authorized to access personal information only as necessary to perform services on our behalf.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies for functional purposes, such as:

• Maintaining session integrity
• Enhancing security
• Improving user experience

We do not use cookies or tracking technologies for advertising or cross-app tracking purposes without explicit user consent.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.

Data may be stored and processed using secure cloud infrastructure operated by reputable service providers.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the App and related services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

7. User Rights

Users may request:

• Access to their personal data
• Correction of inaccurate information
• Deletion of personal data

Requests can be made by contacting support@securepropay.com.au.

Verified requests will be addressed within 30 days, subject to applicable legal requirements.

8. Disclosure of Information

We do not sell or rent personal information.

Information may be disclosed only:

• To service providers as described in this policy
• To comply with legal obligations
• To protect the rights, property, or safety of SecureProPay, users, or others

9. International Users

If you access the App from outside Australia, your information may be transferred to and processed in Australia or other jurisdictions where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.